GET IN TOUCH
Contact.
Questions, corrections, or just want to say something useful — we read everything.
A few things worth knowing before you write:
We don't accept pitches, sponsored content requests, or free product offers — our editorial policy is to buy everything we test. If you're reaching out to offer us a product, the answer is no.
We do want to hear about:
- Corrections to existing reviews (factual errors, outdated specs)
- Gear recommendations we should test
- Technical issues with the site
- General questions about our reviews or testing process
What happens after you submit
A real person on our editorial team reads every message that comes through this form — there's no auto-responder standing between you and an answer. Corrections to published reviews get the fastest turnaround, usually within a few business days, since those directly affect what readers see. Gear recommendations get logged and considered for future testing cycles, though we can't promise every suggestion makes it into a guide.
If you're flagging a factual error, it helps to include the exact page, the specific claim you're questioning, and a source if you have one. That's usually enough for us to verify and update the review without back-and-forth.
Response times by inquiry type
We're a small editorial team, so response times vary by how time-sensitive the message is. Roughly:
- Factual corrections: A few business days. These get priority because they affect what readers see on a live page.
- Site or link issues: A few business days, sometimes faster if the issue is affecting a lot of readers.
- Gear recommendations:We read every one, but we don't respond individually unless we have a follow-up question. Recommendations get logged and weighed against our existing testing queue.
- General questions: Usually within a week, depending on volume.
What we can't help with
We're not able to process warranty claims, returns, or order issues — those go through the retailer or manufacturer you purchased from, not through us. We also don't offer personalized one-on-one gear consulting outside of what's already published in our reviews and buying guides. If your question is answerable from a review we've already written, we'll usually just point you to it.
Press and partnership inquiries
If you're a brand or agency reaching out about product seeding, sponsored placement, or paid reviews, please read the note above again — the answer is still no. It's not personal; it's the whole reason readers can trust anything on this site. We're happy to hear from journalists working on stories about outdoor gear or testing methodology, and from readers who found a factual issue in something we published.